.pbst-form-wrap label {
    font-weight: 600;
    display: block;
    margin-bottom: 4px;
}
.pbst-form-wrap select,
.pbst-form-wrap textarea {
    margin-bottom: 12px;
    padding: 8px;
    border: 1px solid #ccc;
    border-radius: 4px;
}
.pbst-success {
    background: #d1fae5;
    color: #065f46;
    padding: 12px 16px;
    border-radius: 4px;
}
.pbst-error {
    background: #fee2e2;
    color: #991b1b;
    padding: 12px 16px;
    border-radius: 4px;
}
.pbst-ticket-row {
    margin-bottom: 12px;
}
.pbst-status {
    display: inline-block;
    padding: 2px 10px;
    border-radius: 3px;
    font-size: 12px;
    font-weight: 600;
}
.pbst-status-open { background: #fef3c7; color: #92400e; }
.pbst-status-in_progress { background: #dbeafe; color: #1e40af; }
.pbst-status-closed { background: #d1fae5; color: #065f46; }

.pbst-thread {
    margin: 12px 0;
}
.pbst-reply {
    border-left: 3px solid #ccc;
    padding: 8px 14px;
    margin: 8px 0;
    background: #fafafa;
    border-radius: 0 4px 4px 0;
}
.pbst-reply-admin {
    border-left-color: #DB6313;
    background: #fff7f0;
}
.pbst-reply-customer {
    border-left-color: #2563eb;
    background: #f0f6ff;
}
.pbst-reply-meta {
    font-size: 12px;
    color: #666;
    margin: 0 0 4px;
}
.pbst-reply-form {
    margin: 12px 0;
}
.pbst-reply-form textarea {
    width: 100%;
    max-width: 500px;
    display: block;
    margin-bottom: 8px;
}