Gig management for working musicians

Activating Your Licence

Activating Your Licence

Enter your licence key to unlock the premium features included in your plan.

Before you start

Make sure you have:

  • PB Gig Diary installed and activated — see Installation
  • Your licence key from your purchase confirmation email
Can’t find your licence key? Check your spam folder for an email from support@purebaltic.co.uk. If you still can’t find it, contact support@purebaltic.co.uk with your purchase email address and we’ll resend it.

Activating your licence

  1. Go to Gig Diary → Settings in your WordPress admin sidebar
  2. Click the Licence tab at the top of the settings page
  3. Enter your licence key in the Licence Key field

    The key is in the format XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-V3

  4. Click Activate

    PB Gig Diary will contact our licence server to validate your key. This takes a few seconds.

  5. Confirmation — you should see a green banner showing your licence tier and update expiry date
Tip Once activated, your licence key is stored securely on your server. You won’t need to enter it again unless you move to a new server or reinstall WordPress.

What gets unlocked

PlanFeatures unlocked
StarterGoogle Calendar sync, artist shortcodes, import/export
ProEverything in Starter + unavailability tracking, hidden fees & notes, style editor
StudioEverything in Pro + songs library, setlist builder, public setlist pages, timing calculator
AgencyEverything in Studio + multi-artist management, REST API

Enabling auto-updates

Once your licence is active, PB Gig Diary appears in the WordPress auto-updates system. To enable automatic updates:

  1. Go to Plugins in your WordPress admin
  2. Find PB Gig Diary in the list
  3. Click “Enable auto-updates” in the right-hand column

WordPress will then update the plugin automatically whenever a new version is released, just like any WordPress.org plugin.

Troubleshooting

Activation fails with “Invalid licence key”

Double-check the key was copied correctly — it’s easy to miss a character. The key should be exactly 35 characters including hyphens. Try copying directly from your confirmation email rather than typing it manually.

Activation fails with “Licence limit reached”

Your licence has been activated on the maximum number of sites allowed. To activate on this site, deactivate the licence on another site first via Gig Diary → Settings → Licence → Deactivate this machine. If you need more activations, upgrade your plan.

Activation fails with a connection error

PB Gig Diary needs to connect to our licence server at api.keygen.sh to validate your key. If your server blocks outbound HTTPS connections, activation will fail. Contact your host to allow outbound connections to api.keygen.sh.

The Licence tab shows “Free” after activation

Try deactivating and reactivating the plugin — go to Plugins, deactivate PB Gig Diary, then activate it again. Your licence key will still be stored and should revalidate automatically.